Returns and Exchanges Made Easy:

We gladly accept returns or exchanges within 21 days of the purchase date. We want you to be completely satisfied with your purchase! We're here to assist you. Simply reach out to our dedicated customer support team, and we'll guide you through the return or exchange process. 

Protect Your Package with Route Package Protection:

We care about the safe delivery of your precious items. That's why we offer you the option to add Route Package Protection at checkout. This added layer of coverage provides peace of mind against any unforeseen events such as loss, theft, or damage during transit. With Route Package Protection, you can rest easy knowing your purchase is safeguarded from the moment it leaves our hands until it reaches yours. 

Opt-Out and Transit Responsibility:

If you decide to opt-out of Route Package Protection, please note that once your package is in transit, we are no longer responsible for any loss or theft that may occur. While we will do everything in our power to assist you in such situations, having Route Package Protection ensures that you have an extra layer of support and protection.

We're Here to Help:

Should you require further assistance or have any questions regarding our return policy, our dedicated customer support team is always ready to lend a helping hand. Simply reach out to us at orders@thethingswedo.co, and we'll be delighted to assist you.